Shipping policy

At New Blume, we're proud to serve customers across Australia with reliable and efficient shipping. Please read below for everything you need to know about how we ship your favourite fashion finds.

1. General Shipping Information

We currently ship throughout Australia. Shipping options, costs, and delivery times may vary depending on your location and the size or weight of your order.

2. Processing Time

Orders are typically processed within 1–2 business days (Monday to Friday), excluding weekends and public holidays. During peak seasons or promotional events, processing times may be slightly longer. We'll keep you informed of any significant delays.

3. Shipping Rates

Free Shipping – We offer free shipping on all orders, with no minimum purchase.

4. Estimated Delivery Times

Here's what to expect once your order is placed:

Processing Time: 1–2 business days (Monday to Friday)
Transit Time: 3–10 business days (Monday to Friday)
Total Delivery Time: 4–12 business days
Order Cutoff Time: 6:00 PM AEST/AEDT. Orders placed after the cutoff time will begin processing on the next business day.
Time Zone: Australian Eastern Time – New South Wales

Please note: Delivery times are estimates and may be affected by carrier delays, extreme weather conditions, public holidays, or other circumstances outside our reasonable control.

5. Shipping Restrictions

We currently ship within Australia only. Certain items may be subject to shipping restrictions depending on Australian regulations or carrier restrictions.

6. Failed Delivery or Returned Packages

In the event of failed delivery attempts, incorrect address information, or undelivered packages, orders may be returned to us. We will contact you if this occurs and arrange a new shipment where appropriate, which may incur additional shipping costs.

7. Lost or Damaged Packages

If your package is lost or damaged in transit, please contact us as soon as possible at hello@newblume.com. We will work with the carrier to investigate the issue and find an appropriate solution.

8. Shipping Policy Updates

We may update this Shipping & Delivery Policy from time to time to reflect changes to our shipping practices or services. The latest version will always be available on this page.

Last updated: September 6, 2026

9. Contact Information

Store name: New Blume
Company name: Mailman Leads Inc
Company Address: 133 Richmond St W, Ste 207, Toronto, ON M5H 2L3, Canada
Warehouse Address: 130 Ocean St, Narrabeen NSW 2101, Australia
Corporation Number: 1803744-2
Phone: +61 3 8771 4470
Email: hello@newblume.com